The Lift Factor. Direct marketing provokes
action and drives profitability.
Need a Lift? Check out this week’s blog post
We’re in your industry. We always have an ear out and our eyes open for what’s going on in insurance and financial services— the market, competition, and influencers. It keeps our finger on the pulse to ensure we are always on target. We know the industry, we just need to know about you.
Our roots are in direct response. Creating impact comes so naturally to us that we developed our own special medium - High-Impact marketing. High Impact promotes engagement at all touch points using dimensional and interactive print in conjunction with enhanced digital experiences. You can now break the boundaries of traditional marketing.
We are committed to being your marketing partner in whichever way works best for you. We are totally comfortable working with your other agencies, partners and providers as part of your marketing dream team.
Consumers want security, trust and stability from their investment companies and communicating this starts with your marketing programs. Help build trust through marketing that gets their attention, educates them and expands your relationship.
That is how often your target audience’s eyes, ears, inboxes and mailboxes are flooded with promotional information from your competition. And the same holds true for your agents. We’re in the insurance business. We live and breathe insurance industry marketing, trends, challenges and – true to our name - we have the expertise to LIFT you above the competition.
As marketing and markets evolved, so have we. Our roots are as a direct response shop. The Lift Factor’s parent company, Structural Graphics, is a dimensional mail company with 35 years of experience working with the Who’s Who of marketers. Recognizing a unique need and built on our success in the financial services sector, The Lift Factor was established with the sole purpose of designing on-point campaigns for this industry. The bottom line is we are a full-service communications firm with a breadth and depth of experience and services to create impactful communications strategies that LIFT your bottom line.
The Lift Factor Bios: The Heavylifters
Heavy Lifter/Creative
The Lift Factor launched during Michaels’ 35th year in advertising. With half of those having been spent at our parent company Structural Graphics, Michael has worn many hats. He has served as art director, copywriter, account manager, marketing director, sales manager, creative supervisor and now Heavy Lifter, Creative. Having done advertising from many angles, Michael brings the knowledge and experience of each to the forefront for our clients at TLF.
Chief Heavy Lifter
Ethan was literally born into the Graphic Arts having come from three generations of lithographers. He has held executive positions in two ad agencies, opened a NYC sales office for a big-time printer, and launched a successful new printing company in New Jersey for a multi-national prepress company. Ethan is president of our parent company, Structural Graphics. When he isn’t doing heavy lifting at TLF, he’s lifting hoses and ladders as a volunteer firefighter with Essex Fire Engine Company No.1. He holds national certifications in firefighting and is a Connecticut State certified EMT.
Heavy Lifter/Sales and Marketing
Kevin has over 24 years of experience in direct marketing, most working with insurance and financial service customers. When not performing heavy lifting responsibilities Kevin enjoys cooking (ask him about his signature dish: veal scaloppini with an apple brandy sauce), traveling New England with his son Austin’s hockey team and watching his daughter Mackenzie jump horses.
Heavy Lifter/Strategy
Having spent 15 years in advertising working on both the agency and client side, Heather has an insider’s understanding of the client perspective. With a career focus on financial services, she has worked on campaigns for Travelers Insurance, Citigroup, and MassMutual and successfully managed the creative, web, and media buying for the Amica Insurance multi-media direct response campaign for three years. She brings a thoughtful and strategic approach to each client and a dedication to exceeding client expectations.
Heavy Lifter/Digital
Dan is an experienced digital strategist with over 15 years experience building successful Web presences, digital, and social marketing strategies. He has established and led digital departments and has hands-on expertise with Social, Mobile, and Web as well as Analytics, SEO and PPC, and online Media. Dan focuses on working with brands and businesses to build participation and drive innovation and creativity through the use of lean methodologies.
Heavy Lifter/Creative
An agency veteran with over 15 years experience in promotional marketing, advertising, and package design, Eric is a highly passionate, creatively juiced and driven professional. After winning awards and accepting the accolades he is now inventing high-impact solutions for Insurance and Finance industry clients with cutting-edge results.
Heavy Lifter/Digital
Since graduating from Marist College in 2001, Nick has worked in database marketing and analytics. He brings experience in digital marketing and ecommerce, having founded and sold two successful online businesses. Fluent in several database and business intelligence applications, Nick applies his knowledge to help clients gain deep insights into their marketing campaigns. He lives with his wife Faith, and children Julia and Nathan in upstate New York.
Heavy Lifter/Creative
Kristen brings a sophisticated sense of design and a passion for quality and detail to the graphics work she provides at TLF. With a unique focus on new product launch materials, Kristen displays branding and marketing skills well beyond her 5 years experience in the industry. She has an innate ability to visually communicate with style and clarity.
Likes:
Everything we do starts with a deep dive: audience behavior and motivations, market data on competitors, detailed analysis of your goals and opportunities, what’s worked, what hasn’t and why… The point is we don’t do anything without first getting a roadmap. Intelligence and key insights inform business centric, sound marketing solutions to LIFT your bottom line.
It’s only creative if it works. Our effective digital design can bring your message to life and create an emotional connection to your brand. Off-line we design high-impact print executions to create that same emotional connection giving you a consistent branding experience across multiple platforms.
User experience says as much about your brand as copy and design. With that in mind we develop engaging online solutions, with insightful measurement at their foundation.
We design outbound marketing to boomerang back with data. Our real-time analytics dashboard provides visibility into each aspect of your campaign. After measuring effectiveness, we apply our experience within your segment with skilled analytics to improve your marketing results.
Whether you’re looking to acquire new clients, optimize existing, converting clients into advocates, or doing the same for your business channel, The Lift Factor elevates your marketing to new heights. Click the icons to learn more.
We bring market intelligence and actual experience of what’s worked, what hasn’t and why. Add that to your existing strategy and experience The Lift Factor.
Maintain proper form and you too can LIFT effectively. We're here to help you avoid those hurried, reactionary marketing moves and keep you moving in the right direction- onward and upward!
This lead generation campaign offered a limited time free benefit to consumers who had undergone a lifestyle change such as a new home or birth of a child. TLF‘s high impact direct mail campaign kept the offer in front of consumers when they discussed their insurance needs. The campaign delivered response rates 300% higher than those of prior traditional direct mail campaigns.
TLF worked with Aflac®’s agency to develop a lead generation campaign targeting human resources executives with the message that Aflac offers unique supplemental insurance plans. Unique Mailers and leave behinds included fun premium items to keep Aflac top of mind with HR when making insurance decisions.
TLF worked with American Express® marketing, production and agencies to develop dimensional designs used for credit card acquisition mailings to high-value prospects. With a target audience bombarded with competitive offers, the challenge was to stand out and get noticed. Our designs became the control package, increasing response rates by 165% and exceeding the ROI of their lower cost in-line control packages.
Anthem launched a site designed to educate employers and brokers on health care reform. Their challenge was to get them to visit the new website. The Lift Factor conceptualized and designed dynamic direct mail pieces resulting in a 60% increase in web traffic. Anthem also experienced a spike in return visits indicating employers and brokers continue to use this site as a resource.
The Lift Factor worked with Applied Underwriters to target producers with a multi-wave, high-impact direct mail campaign. The campaign promoted awareness of a commissions-driven program utilizing interactive designs to capture their attention and keep Applied products top of mind.
Bank of America® used TLF-designed interactive and engaging communication pieces to target business owners, cross-sell additional products and services to existing customers, and generate new leads for their financial advisors. The various pieces combined movement with graphics and presented the message in an organized way that was easy to understand and remember.
For Capital One™ we developed a unique, memorable handout for the Capital One Bowl in Orlando. Using our Extendo® design, the piece is a paper replica of the infamous fan foam finger. As such it could be waived by fans in the stands, and also invited people to customize their own Capital One card after the game.
Chase wanted member kits for credit card loyalty programs and new card acquisition campaigns targeted to high-value customers and prospects. These TLF pieces were designed to stand out in the mailbox and make the recipient feel that they were receiving something of value. The designs effectively communicated how important these customers and prospects are to Chase.
Being customer loyalty experts with industry-leading rewards programs and platforms, this company is recognized as one of the leading credit card companies in the world. View the case study to read more.
TLF developed a cross-media campaign targeted at hard to reach C-level executives. The pieces whose dynamic call to action invited people to a webinar and in-person meeting generated an astounding 3000% ROI. TLF provided concepts, creative and structural design.
To educate independent advisors on the benefits of joining the Fidelity® team, TLF provided multiple visual and dimensional designs including one utilizing full motion video and web key technology. The fully integrated video educated the advisors on Fidelity’s product offering, commission rates and support tools. Web keys allowed them to track response rates, web site activities and user preferences.
TLF conceptualized, designed and produced a lead generation and brand awareness campaign for a new division of Hanover Insurance, targeted at teachers in Massachusetts. The campaign included two waves of high-impact direct mail, and an interactive online sweepstakes game and banner ads, all designed to increase website traffic. Results were 700% higher than previous marketing efforts.
TLF worked with John Hancock’s® creative agency to come up with the right print mechanism to successfully illustrate how large cap stocks give clients a powerful advantage in a slowing economy. With the headline “Large is the new small” the self-mailer opened to reveal a great dane towering over a chihuahua. It was a fun and impactful way to announce the John Hancock fund offering.
For over 200 years, this insurance company has been a leading provider of auto, home and life insurance, employee and group benefits, and investments. View the case study to read more about the campaign.
Educating advisors and providing them with tools to use with their customers is a top priority for MetLife®’s Annuity marketing group. TLF created an iPad app for wholesalers to use with their advisor clients, and a digital brochure with interactive case studies for starting the conversation with clients about this investment product. We tracked user behavior and recommended changes to make the site more engaging, user friendly, and effective.
Nationwide launched a new web site to educate their corporate customers on the retirement tools available to them. TLF designed a 2-wave campaign that included moving panels to grab the reader’s attention and a web key to drive customers online.
Together with Protective Life’s internal marketing and design teams, TLF created a dimensional mailer that delivered a promotional item to their agents in an engaging way. As you pull a tab on the box the piece reveals a well containing the promo item and delivers the message of lower rates. Dimensional mailers get noticed in the mail and on average generate response rates 200% higher than flat mail.
Working with SunAmerica®’s marketing and internal design group, TLF created an ongoing campaign for financial advisors, educating them on features of SunAmerica’s Annuity product. This campaign included impactful direct mail and engaging desktop pieces meant to keep SunAmerica top of mind with advisors when recommending retirement income products.
To spread the word to agents about the ease of selling Transamerica® long-term care, TLF used an Extendo® with webkey design. Brokered through InnerWorkings of Anaheim, the piece delivers agents a webkey which when inserted into their computer automatically takes them to an informational page on Transcare II, Transamerica’s long-term care product.
USAA® TV ads showing military personnel first in civilian dress and then military gear created an emotional connection to members active in the military. TLF created direct mail that mirrored the TV ad, showing a person in civilian dress that actually changes into military gear. Try that with a #10 envelope!
TLF concepted and produced a high-impact marketing piece offering an accidental death insurance product co-branded with Ace Insurance. Our challenge was to follow the brand standards for both companies and create a message that was impactful but at the same time treated the topic in a delicate way.




















